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Unlocking GCC Growth Insights, Strategy, and Market Impact

GCCs Struggle with Talent Retention as Workforce Demands Evolve
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GCCs Struggle with Talent Retention as Workforce Demands Evolve

Global capability centres (GCCs) are grappling with a significant talent retention challenge, as employee expectations and hiring trends undergo a seismic shift, a recent study by CIEL HR reveals. About 52% of the GCC workforce is actively considering new job opportunities, driven by a desire for career progression, flexibility, inclusivity, and purpose. This trend is forcing GCCs to rethink their strategies for attracting and retaining top talent in a highly competitive market.

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‘India’s GCCs Face Talent Crunch, Must Adapt to Stay Competitive’
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‘India’s GCCs Face Talent Crunch, Must Adapt to Stay Competitive’

India's Global Capability Centres (GCCs) are facing a talent shortage that could hinder their growth, according to Pushkaraj Bidwai, CEO of People Matters. Speaking at the People Matters GCC Talent Summit 2025, Bidwai said that 9 out of 10 GCC leaders believe that talent supply will fall short of demand by 2030. This comes as the GCC ecosystem is expected to grow to over 2,400 centres by the end of the decade.

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India’s GCCs Set for Strategic Shift
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India’s GCCs Set for Strategic Shift

India’s Global Capability Center (GCC) hiring landscape is undergoing a significant transformation, driven by seasonal patterns, sector-specific dynamics, evolving attrition…

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Karnataka emerging as key hub for GCCs

Piyush Goyal highlights Karnataka’s GCC growth potential, aiming for AI-driven innovation, job creation, and economic expansion, aligning with India’s $5 trillion economy goal by 2027.

India’s Tax Dilemma is Stifling its Global Capability Centres

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Lowering Safe Harbour margins, establishing a dedicated GCC authority, incentivizing Tier-2 city clusters, and fostering industry-government collaboration can enhance India's competitiveness and attract long-term GCC investments.

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