This episode explores the recent developments shaping the future of Global Capability Centres in India. Tune in for the key takeaways on:

-  AstraZeneca India’s strategic framework prioritising skill-based growth, inclusivity and technology-driven HR processes;

-  Publicis Sapient's new GCC transformation focus area enabling enterprises to build, scale and transform their GCCs; 

- First Citizens BancShares' expansion in India reinforcing the country's role as a premier hub for GCCs; 

- Infosys' new Development Centre in GIFT City, Gandhinagar;

- Quess Corp's new business line supporting global enterprises in setting up capability centers. Lastly a report highlighting a looming talent gap threatening GCC growth, with 9 out of 10 leaders expecting demand to surpass supply by 2030. 

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In this episode of The GCC Hub Podcast, we explore the latest trends shaping the future of Global Capability Centres in India. From talent retention challenges to the emergence of Agentic AI in the BFSI sector, we unpack the top stories in the industry.

Key Takeaways:

• GCCs struggle to retain talent, as 52% of employees are exploring new opportunities.

• India, the US, and Mexico lead GCC ecosystems, with India standing out for its unique combination of scale, innovation, and efficiency.

• Deutsche Bank’s appointment of Stefan Schaffer as CEO of its India operations highlights its strategic focus on India as a global tech and innovation hub.

• Agentic AI is emerging as a game-changer in the BFSI sector due to its real-time decision-making capabilities.

        Tune in Now!

In this episode of The GCC Hub Podcast, we dive into the latest trends and insights shaping the future of Global Capability Centres in India. From the semiconductor design sector’s 15% decline in job openings to Bengaluru’s rise as a global tech powerhouse, we cover it all. Tune in for expert analysis and key takeaways on:

- India’s semiconductor design sector sees a 15% decline in job openings amid global uncertainty

- Bengaluru tops fresher hiring in the GCC sector

- GCCs propel Bengaluru as a global tech powerhouse

- The global BFSI market to expand significantly, with India GCCs leading growth

- India’s GCCs face talent shortage, must adapt to stay competitive

- Measuring GCCs’ performance in the age of AI

Listen Now and Stay Ahead!

Once quiet outposts of outsourced support, Global Capability Centres (GCCs) have become the braintrusts of global corporations—driving enterprise innovation, job creation, and high-value investments across sectors like BFSI, engineering, and healthcare. With enabling policies, deep talent pools, and cost-efficient scale, India is fast becoming the preferred destination for global firms to centralize operations. From payroll subsidies to AI-led innovation hubs, the GCC momentum is reshaping India’s economic future. In India, they are no longer confined to the traditional metropolitan hubs. From Uttar Pradesh’s $1 trillion GDP push to a nationwide surge in high-value employment and commercial real estate, GCCs are quietly redrawing the economic map. As boardrooms bet big on India’s talent, GCCs stand at the intersection of geopolitics, growth, and global rebalancing.

As global volatility escalates, Global Capability Centres (GCCs) are becoming strategic nerve centers—not just delivery arms. In Episode 7, we explore how India’s booming GCC sector, backed by giants like JPMorgan Chase, Mercedes-Benz, SAP, and Walmart, is futureproofing itself against geopolitical risks, regulatory flux, and digital disruption. With Bengaluru emerging as the AI capital, and firms like TCS and Sabre expanding aggressively, the message is clear: resilience, reinvention, and relevance are the only paths forward.

Delhi NCR is fast becoming the crown jewel of India’s Global Capability Centre boom—with 250+ GCCs, 300,000 jobs, and billions in value creation. As multinationals pivot from IT services firms to peer-led hires, competition intensifies, attrition shifts, salaries surge, and advisory ecosystems expand. But can the region sustain its meteoric rise amid regulatory pressures, infrastructure stress, and leadership churn?

India’s 1,700+ Global Capability Centres are driving a quiet revolution in AI—transforming healthcare, finance, and aviation at lightning speed. As global giants pour billions into innovation hubs, office skylines rise and tech talent booms. But beneath the success lies a reckoning: stark gender pay gaps, data privacy dilemmas, and the race to build ethical, inclusive AI at scale.

India’s Global Capability Centers (GCCs) are reshaping industries--from gaming to banking--gaining momentum across sectors, driving innovation and efficiency for multinational and Indian corporations alike. While companies like Infosys and HCLTech double down on GCC opportunities, Cognizant flags rising competition. Hiring is undergoing strategic realignments, even as demand for specialized talent grows. India’s cost advantage and innovation push position it as the world’s leading GCC hub. 

In this episode of the GCC Hub Podcast, we explore the rapid evolution of global capability centers in India. From Ladera Technology’s new AI-driven office in Bangalore to Walmart's second GCC in Chennai, we dive into the trends, talent demands, and the shifting definition of what a GCC really is. Plus, insights from McKinsey and Quest highlight why India is poised to become a $105B GCC powerhouse by 2030.

In this episode, we bring to you trends that demonstrate how India’s Global Capability Centres (GCCs) are reshaping its tech, energy, and real estate landscapes. Boutique enablers, sustainable energy innovation, and skyrocketing office demand mark a transformative shift. With 1,700+ GCCs and counting, India is emerging as the global epicenter for digital innovation, talent, and enterprise growth across multiple sectors. Tune in.

From Vanguard's new GCC in Hyderabad to Cognizant's leadership appointment and Embassy Group's innovative platform, we bring you the latest news and trends shaping the future of Global Capability Centers (GCCs) in this episode. Our podcast explores the latest trends, updates, and expert analysis to help you navigate the evolving GCC ecosystem. Tune in.