India-based GCCs emerge as global hubs for complex tax operations: Deloitte
The Knowledge Hub: Indian GCCs are now a crucial part of the global tax ecosystem.
16 JUNE 2025 / 2 min read
India-based Global Capability Centres (GCCs) have become strategic hubs for multinational companies to manage complex global tax operations, according to a Deloitte whitepaper report. These centres offer a unique blend of expertise, technology, and cost efficiency, making them an integral part of the global tax ecosystem.
The report, titled "Transforming Global Tax Functions: The GCC Advantage," highlights the growing significance of India's GCC landscape, with over 1,700 GCCs employing 1.9 million professionals and generating US$64.6 billion in revenue as of 2024. These centres are increasingly being used to handle complex tax operations, including corporate tax, indirect tax, transfer pricing, and litigation.
The Deloitte whitepaper report highlights key findings that showcase India's growing importance in enterprise tax transformation. It shows that 76% of participants are already undertaking global tax processes from India, underscoring the country's expertise and capabilities in handling complex tax operations.
GCCs in India are transitioning from data processing to knowledge processing, with a significant shift towards diversification of operations and evolution towards higher-value services, driven by the country's expertise, technology and cost efficiency.
India is home to key GCC hubs, including Bengaluru, Hyderabad, Pune, Chennai, Mumbai, and the National Capital Region (NCR), making it an attractive destination for global players. The sector is projected to expand to over US$105 billion by 2030, with around 2,400 GCCs employing over 2.8 million people, solidifying India's role as a global hub for enterprise operations and innovation.
The whitepaper notes that GCCs have become a crucial part of the global tax ecosystem, providing organisations with a competitive edge in managing their tax functions. As more organisations pursue centralising tax functions, many have already established tax Centres of Excellence (CoEs) in India.
The growth of GCCs in India is driven by the country's expertise, technology, and cost efficiency, making it an attractive destination for global players. With 40% of digital transformation projects in GCCs, India is now a centre for high-value technology-driven solutions.
