Infosys Bolsters GCC Team with Key Hired
22 APR 2025 / 01 min read
Infosys has appointed Deval Shah as the leader of its Global Capability Centre (GCC) practice, a significant move aimed at capitalizing on the growing demand for specialized services in India, according to the Times of India.
Infosys has appointed Deval Shah as the leader of its Global Capability Centre (GCC) practice, a significant move aimed at capitalizing on the growing demand for specialized services in India, according to the Times of India.
Shah, currently VP and Delivery Head at Infosys, brings extensive experience to the role, having previously served as MD and Country Head of India for Danske IT and Support Services India.
The appointment comes two years after Infosys won a $454-million contract from Danske Bank, which involved acquiring the bank’s IT centre in India employing over 1,400 professionals. The company is currently accelerating Danske Bank’s technology transformation, optimizing access to talent and capabilities, and improving productivity, the report said.
GCCs have emerged as strategic hubs for innovation, product development, and digital transformation in India, with many multinational companies setting up centers to leverage the country’s vast talent pool and cost advantages. Infosys’ move to establish a full-fledged GCC practice reflects this trend, with the company working closely with GCCs and clients to set up or scale different models.
Infosys’ GCC practice has seen significant wins recently, including a nearly $300 million IT contract with Lufthansa, which involves setting up a GCC in Bengaluru to enhance software development and product support. This move is expected to further strengthen Infosys’ position in the GCC space.
The appointment of Shah and Infosys’ focus on GCCs reflect a broader industry trend, with many IT services companies recognizing the importance of GCCs in delivering specialized services. Cognizant, for instance, has appointed Sailaja Josyula as the global head of its GCC service line, overseeing the execution of its global GCC strategy.
The growing importance of GCCs in India’s IT landscape is expected to drive further growth and innovation in the sector, with companies like Infosys and Cognizant well-positioned to benefit from this trend.
