India's Global Capability Centres Set to Drive Value Growth at 11-12% CAGR: PwC Report
The findings show GCCs have become key growth drivers, delivering 10–11% CAGR in value for their headquarters during FY20–24.
26 JUNE 2025 / 2 min read
India's Global Capability Centres (GCCs) are poised to drive value growth at a weighted average compound annual growth rate (CAGR) of 11-12% between FY25-29, according to a report by PwC India. The report, titled “Catalysing value creation in Indian global capability centres,” highlights the significant contribution of GCCs to India's economic growth and their evolving role as strategic business partners to their headquarters (HQs).
The findings suggest that GCCs have progressively developed into a key driver of India's economic growth, generating value at a weighted average CAGR of 10-11% for their HQs during FY20-24.
Sanjeev Krishan, Chairperson of PwC in India, emphasized the importance of co-creation and collaboration between GCCs and their HQs to maximize value creation. "In the context of India's growth story, it is important for GCCs and their HQs to co-create a shared definition of value, invest in joint decisions, and build a culture of collaboration," he said.
The report–which is based on interviews with close to 250 senior executives–highlights three priority areas for GCCs to focus on in the future: helping HQs manage the rising cost of digital transformation solutions, meeting the increased demand for artificial intelligence (AI) solutions, and addressing growing cybersecurity threats.
GCCs are also expected to play a key role in digital transformation, with services like digital innovation and R&D being top priorities for both HQ and GCC leadership.
Rajesh Ojha, Partner and GIC/GCC Market Segment Leader at PwC India, emphasised the need for intentional actions to strengthen GCC-HQ alignment. "Encouraging cross-functional collaboration, celebrating shared outcomes, and embedding a value-driven mindset across teams are critical steps," he said.
The report also notes that India will continue to be a premier destination for setting up GCCs, with global companies committed to maintaining their presence in the country. Less than 25% of business leaders are considering relocating their India GCC operations, and instead, they envision these centres leveraging AI and digital technologies to become global solutioning hubs.
Raghav Narsalay, Partner and Leader, Research and Insights Hub at PwC India, highlighted the need for substantial investments in developing infrastructure to support the growth of GCCs.
“Indian GCCs are uniquely positioned to become engines of dynamic value creation. To accelerate this growth and make GCCs more competitive and investible, the national and state governments should make substantial investments in developing infrastructure that can be used for GCC set up, such as building GCC parks and developing Tier 2 locations to become mature GCC hubs,” Narsalay noted.
