India’s GCCs Projected to Reach 2,400+ by 2030, But Talent Gap Looms: Report
2 JUNE 2025 / 1 min read
India’s Global Capability Centres (GCCs) are on track to experience significant growth, with the number of centres expected to reach over 2,400 by 2030, contributing more than US$100 billion to the country’s economy.
However, this growth is threatened by a looming talent gap, with 90% of industry leaders believing that talent demand will outpace supply by 2030, according to the GCC India Talentscope 2025 report by People Matters.
To address this challenge, GCCs will need to adopt strategic workforce planning and innovative talent acquisition approaches, including investing in AI-driven hiring solutions, creating global remote roles, and focusing on upskilling and reskilling existing employees.
The report highlights the need for organizations to prioritize developing key technical skills such as artificial intelligence and machine learning, cloud computing, and data analytics, with 78% of GCCs considering AI and ML skills critical for future talent.
Additionally, 75% of respondents believe upskilling initiatives are critical for long-term talent sustainability, emphasizing the importance of continuous learning and development in the GCC landscape.
GCCs will also need to implement retention strategies that focus on meaningful engagement and recognition, rather than just traditional compensation models, to reduce turnover and improve employee identification with company mission.
Some key findings from the report include the fact that 36% of GCCs plan to strengthen culture hubs to improve employee identification with company mission and reduce turnover, while 31% plan to diversify well-being programs to address physical, mental, financial, and social dimensions of employee health.
To navigate the talent challenges of 2030, GCCs will need to leverage advanced analytics capabilities, increase mobility to ensure the right talent is in the right place, and streamline talent acquisition to accelerate hiring efficiency. By adopting these strategies, organizations can turn potential constraints into competitive advantages and achieve success in the GCC landscape.
