Ferguson Launches Global Capability Centre Powered by ANSR in Bengaluru
The new GCC will strategically extend operations, driving technology innovation and operational efficiency.
20 JUNE 2025 / 2 min read
Ferguson, the largest value-added distributor of plumbing and heating products—particularly in the North American construction market—has announced the launch of its Global Capability Centre (GCC) in Bengaluru, established in partnership with ANSR.
This new centre marks a significant milestone in Ferguson's digital transformation journey and its commitment to delivering world-class customer experiences through innovation and technology.
Teaming up with ANSR, a global leader in setting up and operating GCCs, the Ferguson GCC will serve as a strategic extension of its operations, playing a significant role in driving technology innovation and operational efficiencies. Ferguson's investment in India is aimed at meeting evolving customer needs.
"This is not just about scaling technology, it's about building a future-ready organization," said Arvind Rathore, Acting Managing Director for the Ferguson GCC powered by ANSR. "Our Bengaluru GCC is a strategic investment to ensure constant innovation and development capabilities. We're excited to be in a city known for its technology leadership, and we're building a team that will help drive digital solutions for the specialized trade professional."
The GCC will play a critical role in enabling Ferguson's technology roadmap, particularly in areas such as software engineering, AI, Enterprise Resource Planning, Customer Relationship Management, data science, analytics and network operations.
Lalit Ahuja, Founder & CEO of ANSR said, "The Ferguson GCC powered by ANSR reflects the company's long-term commitment to technology-led growth, and ANSR is proud to partner in creating a high-performing innovation engine in India that complements Ferguson's growth strategy."
Rather than relocating existing roles, the Ferguson GCC will serve as a complementary hub, driving scalability, speed, and agility across global development initiatives. The center presents exciting career opportunities for India’s top tech talent and is expected to scale significantly over the next five years, with more than 50 associates already on board. In the near future, it will also be home to several key leadership positions.
The Ferguson GCC is focused on creating an environment where engineers and innovators can work with the latest technologies. Professionals in India will have the opportunity to build next-generation solutions for one of the world’s largest and most critical industries.
