News
Tapping into India’s booming GCC market, Toyo and MODEC opened a 100,000-sq ft joint facility in Bengaluru, focusing on innovation, operational excellence and scalable global services.
The booming GCC market is pushing US companies to ramp up office leasing in India. In 2024, Bengaluru accounted for 35% of total US leasing volume, followed by Hyderabad and Delhi NCR: report.
With India’s GCC sector projected to grow beyond US$100 billion by 2030, leaders warn of a widening talent gap: Report.
Staffing firm Quess Corp has launched ‘Origint’, a new business line focused on GCCs, tapping into India’s US$105 Billion GCC Opportunity.
Publicis Sapient, a digital consulting company, launched a new focus area in India aimed at enabling global enterprises to build, scale, and transform their Global Capability Centres (GCCs).
French IT consulting firm Capgemini has signed a multi-year deal with Dai-ichi Life to set up a Global Capability Centre in India. The deal aims to leverage India’s skilled talent pool to accelerate the Japanese insurance major’s digital transformation and global expansion.
U.S.-based First Citizens BancShares expands its GCC in India. The new facility in Bengaluru will support key functions including Technology, Enterprise, Finance, Cybersecurity, and others.
The IT major’s new facility at Gujarat International Finance Tec-City in Gandhinagar will provide advanced digital solutions for global BFSI clients.
Pharmaceutical major AstraZeneca India is revolutionising its approach to talent management in Global Capability Centres (GCCs) by implementing a strategic framework that prioritises skill-based growth, inclusivity, and technology-driven HR processes.
India, the US and Mexico have been identified as the most balanced global capability centre (GCC) ecosystems in the world, a new report from Boston Consulting Group (BCG) said, adding that India stands out for its unique combination of scale, innovation and efficiency.
Deutsche Bank has named Stefan Schaffer as the new Chief Executive Officer of Deutsche India, its Global Capability Centre (GCC), effective immediately. Schaffer will succeed Dilipkumar Khandelwal, who stepped down recently to pursue opportunities in the startup space.
India’s thriving Global Capability Centre (GCC) sector is on track to reach over 2,400 centres by 2030, up from more than 1,600 currently, according to a report by Nishith Desai Associates (NDA). The sector has evolved from low-cost back-office tech hubs to innovation centres, driving growth in data science, artificial intelligence (AI), and ESG strategy.
India’s Global Capability Centres (GCCs) are on track to experience significant growth, with the number of centres expected to reach over 2,400 by 2030, contributing more than US$100 billion to the country’s economy.
The global Banking, Financial Services, and Insurance (BFSI) market is projected to reach $25.7 trillion by the close of fiscal year 2025-26, with India's Global Capability Centers (GCCs) playing a pivotal role in driving this growth, according to a report by Inductus GCC.
Bengaluru has been named among the top 12 global tech powerhouses in a report by real estate consulting firm CBRE, alongside leading markets like Beijing, London, and San Francisco Bay Area. The city has also been recognized as having the largest tech talent market in the Asia-Pacific region, alongside Beijing and Shanghai, with its tech workforce exceeding 1 million.
Bengaluru has emerged as the leading city for fresher hiring in the global capability centre (GCC) sector, with 17% of companies projecting a more than 50% increase in hiring in 2025, according to a report by NLB Services. This aggressive hiring approach outpaces other cities, driven by India's growing focus on entry-level talent to meet evolving industry demands.
In a bold pivot from its historical legacy to a future powered by tech and talent, Uttar Pradesh has unveiled its ambitious Global Capability Centres (GCC) Policy…
“GCCs continue to be the flavour”, as India’s largest IT services company, Tata Consultancy Services (TCS), leases around 630,000 square feet of office space in Chennai’s…
Technology services and consulting major Wipro Ltd has announced the appointment of Sandeep Dhar as Global Head of its Global Capability Centre (GCC) practice.
Global Capability Centres (GCCs) in India are increasingly hiring senior executives from peer companies rather than IT services firms, reflecting a preference for innovative work experience and domain knowledge, according to a report cited by Mint.
India’s Global Capability Centres (GCCs) sector has witnessed explosive growth, with over 1,950 GCCs now operating in the country, employing 1.9 million people, according to JLL Research.
Global Capability Centres (GCCs) in India are emerging as attractive employers, with a projected average salary hike of 9.9% this year, according to a report by Talent500 by ANSR. This growth rate outpaces services companies (8.1%) and is slightly below product companies (9.3%).
Mukund Shiva & Associates (MSA), a leading Chartered Accountant firm, has launched a dedicated advisory desk for Global Capability Centres (GCCs) operating in India, providing expert support on finance, tax, and compliance.
Flutter Entertainment has reached a major milestone in the growth of its business in India. The company’s Global Capability Centre (GCC)-Flutter Entertainment India LLP (FEI) delivers…
India’s rapidly growing Global Capability Centres (GCCs) sector is grappling with a substantial gender pay gap, with women earning up to 16.4% less than their male counterparts, according to a recent study by TeamLease.
US-based cloud-based software provider Workday is setting up a Global Capability Center (GCC) in Chennai, Tamil Nadu…
India’s Global Capability Centre (GCC) workforce is projected to reach 3 million by 2030, creating approximately 400,000 jobs for freshers, according to a report by HR investment platform FirstMeridian.
Infosys has appointed Deval Shah as the leader of its Global Capability Centre (GCC) practice, a significant move aimed at capitalizing on the growing demand for specialized services in India, according to the Times of India.
Table Space, a managed workspace provider, has reported a 41% year-on-year growth in FY25…
Walmart’s Indian technology arm has leased approximately 465,000 square feet of office space in Chennai…
Features
As India’s GCC market gears up to surpass US$100 billion by 2030, state-level rivalries, tailored policies, and the rise of smaller cities are driving efforts to woo global firms.
India is becoming a key hub for enterprise tax transformation. A Deloitte study suggests that GCCs in India are transitioning from data processing to knowledge processing, with many now handling complex tax operations here.
GCCs in India are more than just evolving. They’re redefining inclusion, setting standards, and building workplaces where equity actually works.
Mid-sized firms are fuelling India’s next GCC wave, shifting from support roles to strategic hubs powering innovation and global growth.
Global capability centres (GCCs) are grappling with a significant talent retention challenge, as employee expectations and hiring trends undergo a seismic shift, a recent study by CIEL HR reveals. About 52% of the GCC workforce is actively considering new job opportunities, driven by a desire for career progression, flexibility, inclusivity, and purpose. This trend is forcing GCCs to rethink their strategies for attracting and retaining top talent in a highly competitive market.
Highest ever growth rate (32%) in Gen AI adoption in companies in BFSI, retail, and platform as per report.
With projections of a US$110 billion market and 2.8 million jobs, India's energy GCCs are poised for global leadership—but must first overcome talent gaps, policy hurdles, and infrastructure woes.
India's Global Capability Centres (GCCs) are facing a talent shortage that could hinder their growth, according to Pushkaraj Bidwai, CEO of People Matters. Speaking at the People Matters GCC Talent Summit 2025, Bidwai said that 9 out of 10 GCC leaders believe that talent supply will fall short of demand by 2030. This comes as the GCC ecosystem is expected to grow to over 2,400 centres by the end of the decade.
India's semiconductor design Global Capability Centres (GCCs) witnessed a 15% decline in job openings in 2024-25, largely due to ongoing geopolitical uncertainties and global supply chain disruptions, according to a report by talent solutions provider Careernet.
India's Global Capability Centres (GCCs) landscape witnessed significant expansion in the first quarter of 2025, with over 16 new GCCs established, according to a report by Nasscom. This growth underscores India's pivotal role in global technology services.
The growth of Global Capability Centers (GCCs) in India is expected to drive demand for IT services, according to Joseph Anantharaju, Co-Chairman and CEO of Happiest Minds Technologies.
Sabre, a travel technology company based in Texas, intends to harness the capabilities of its India Global Capability Center (GCC) to create cutting-edge airline IT products..
Global Capability Centres (GCCs) in Bengaluru are revolutionizing enterprise AI initiatives, driving innovation in various sectors, including banking, retail, automotive, and healthcare…
India’s top four IT companies - Tata Consultancy Services, Infosys, Wipro, and HCL Technologies - are facing a moderate increase in employee attrition in FY25…
India’s commercial real estate sector is experiencing a significant shift, driven by a surge in demand from Global Capability Centres (GCCs), according to a report by Realty+…
A new whitepaper by Nasscom has highlighted India’s potential as a strategic location for Global Capability Centres (GCCs) in the aviation industry…
Global Capability Centers (GCCs) in India can play a pivotal role in driving data privacy innovation and compliance for multinational…
India’s Global Capability Center (GCC) hiring landscape is undergoing a significant transformation, driven by seasonal patterns, sector-specific dynamics, evolving attrition…
HCLTech, a leading software major, plans to ramp up its focus on Global Capability Centres (GCCs) in India, after partnering with over 200 such captives across the country…
India’s Global Capability Centers (GCCs) are undergoing a significant transformation, with mid-market segment driving growth and innovation…
Information technology (IT) services major Cognizant Technology Solution Corp. has flagged risks from the growing business spread of global capability centres (GCCs)…
The global gaming industry, valued at $242 billion in 2025, appears to be undergoing a significant transformational shift…
A new report by MoveInSync, an employee commute platform, has revealed that the global capability center (GCC) workforce in India's top cities spends a significant 5% of their lifetime commuting to office
MNCs operating in India must shift their focus beyond cost-cutting measures to achieve long-term success…
Global Capability Centers (GCCs) in India are on a talent hunt, driving up demand for artificial intelligence (AI) experts…
In a bid to tap into the growing demand for Global Capability Centers (GCCs) in India, IT major Wipro is planning to set up a dedicated GCC service line…
Ladera Technology, a global leader in enterprise technology solutions, has inaugurated its new office…
India’s rise as a global powerhouse for enterprise innovation is one of the most significant economic transformations…
India’s banking, financial services, and insurance (BFSI) sector is witnessing a new wave of growth…
Opinion
Despite several success stories, India’s GCCs remain sidelined from strategic control. Instead, they need shared ownership of vision, freedom of innovation and execution, to truly unlock capabilities
The financial industry is undergoing a significant transformation, driven primarily by advancements in artificial intelligence (AI). While Generative AI has garnered attention for its ability to create content, summarise reports, and personalise customer interactions, Agentic AI is emerging as a game-changer in the Banking, Financial Services, and Insurance (BFSI) sector.
India, the world's Global Capability Centre (GCC) capital, is home to over 1,700 GCCs, employing millions of professionals and contributing significantly to the country's economy. As the GCC landscape continues to evolve rapidly, driven by technological advancements and shifting business needs, measuring success has become a critical challenge for these centres.
As the global business landscape continues to evolve at a rapid pace, Global Capability Centers (GCCs) are finding themselves at the forefront of navigating complex challenges. Geopolitical risks, regulatory complexities, and technological disruptions are just a few of the hurdles that GCCs must overcome to remain competitive.
As the global business landscape continues to evolve at a rapid pace, Global Capability Centers (GCCs) are finding themselves at the forefront of navigating complex challenges. Geopolitical risks, regulatory complexities, and technological disruptions are just a few of the hurdles that GCCs must overcome to remain competitive.
In the gleaming tech parks of Hyderabad and Bengaluru, coders and analysts huddle over laptops, building AI models and cybersecurity frameworks for global giants. These aren’t just jobs; they’re magnets pulling India’s brightest minds back from Silicon Valley, London, and beyond. Once a one-way ticket out, India’s brain drain is reversing, fueled by the meteoric rise of Global Capability Centers (GCCs). These hubs, blending cutting-edge work with the pull of home, are rewriting the narrative for a nation that lost talent for decades.
In recent years, Delhi NCR has emerged as a significant player in India’s business landscape, driven by a combination of factors that make it an attractive destination for companies looking to set up or expand their operations.
The corridors of India’s Global Capability Centres (GCCs) are humming with change. Once dominated by monochromatic (read: masculine) visions of leadership, these spaces are now reflecting a new spectrum—one painted with ambition, resilience, and the unmistakable force of women in power. This is not a slow creep toward equality; it’s a quiet revolution, reshaping the very fabric of corporate governance in India’s most cutting-edge sectors.
As India conducts civil defence drills across major metros this week, testing readiness through coordinated blackouts, evacuations, and mock emergencies, there’s more at play than crisis simulation. For India’s thriving Global Capability Centres (GCCs), these exercises are a reminder that the boundaries between business resilience and national preparedness are blurring fast.
India has emerged as a global epicenter for technology and innovation, particularly in Artificial Intelligence (AI), with GCCs playing a pivotal role. These centers have transformed from traditional offshore delivery centers to hubs of technological innovation, leveraging AI to drive operational efficiencies and innovation.
As the global gaming industry undergoes a shift, India's Global Capability Centres (GCCs) are emerging as strategic powerhouses driving game development, live operations, AI innovation, and blockchain experimentation. With a growing pool of talented engineers and a favourable economic proposition, India is poised to become the world's gaming research and tech capital.
Why is India the operating system for global corporations? It’s because it lies in a sweet spot, at the unique and powerful intersection of scale, talent, and system design…
That the Global Capability Centre (GCC) landscape in India has undergone a significant transformation over the years is a no-brainer…
India’s cityscape is being rewritten—not just from the top down but from the inside out. The GCC wave is not a repeat of the BPO boom; it’s the next evolution. It’s deeper, more strategic, and far more inclusive.
As the plates of global innovation continue to shift, India’s technological landscape is being reshaped by a new surge of boutique Global Capability Center (GCC) enablers.
As the US government aggressively pursues its AI and digital transformation agenda, a crucial yet often overlooked player…
Today, India’s 1,600+ GCCs employ the type of strategic talent that global companies spanning industries as wide ranging as…
TRENDING STORY
It’s Now Or Never: What Indian GCCs Need To Become Innovation Powerhouses
Despite several success stories, India’s GCCs remain sidelined from strategic control. Instead, they need shared ownership of vision, freedom of innovation and execution, to truly unlock capabilities.

THE GCC HUB
India’s top office real estate investment trusts (REITs) have reported a strong rebound in FY25, driven by increased demand from global capability centers (GCCs) and improved…